Key Takeaways
Set the policy at hiring, not when asked.
Review pay once a year and tie increases to added responsibility.
Small predictable raises beat rare large ones.
Compare against current market rates for the region.
Why A Policy Matters
Assistants in a growing talent market get offers. If your pay drifts below market, you lose the person you trained. A written policy tells them what to expect and removes the discomfort of asking.
A Simple Policy
Annual review on the hire anniversary.
A cost-of-living increase for solid performance.
A larger increase when the role grows, such as taking on a second function or managing another assistant.
Immediate adjustment if you learn you are well below market.
How Much
Look at current rates for the region and role in our cost guide and directory profiles. A raise that keeps the assistant at or slightly above market is enough. Percentages that feel small to you can be meaningful in lower-cost regions.
Beyond Base Pay
Thirteenth-month pay, paid training, a better laptop, or a title change are all inexpensive ways to recognize growth.
What To Say In A Review
Describe what grew: new responsibilities, outcomes hit, problems solved without you. State the new pay and when it starts. If the answer is no raise this year, say why and give a date to revisit. Assistants leave over silence far more than over a modest number.
Retention Costs Less Than Replacement
Replacing a trained assistant costs a placement fee or weeks of screening, plus a month or two of reduced output while the new person learns your business. A market-rate raise is almost always cheaper.
What This Looks Like In Practice
An owner tells a new assistant that pay is reviewed every September and raises track responsibility. A year later the assistant has taken over customer replies. The raise is expected on both sides and takes five minutes.
A Quick Checklist Before You Start
Policy written into the offer.
Review date on the calendar.
Market rates checked before the review.
Non-cash recognition considered.
Questions Owners Ask
What if I cannot afford a raise this year?
Say so early and offer a date to revisit. Silence is what drives people to look elsewhere.
Should raises differ by region?
Base them on local market rates and the assistant's growth, not on a single global number.
Written by
Hire A Virtual Assistant Team
Editorial Team
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