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Virtual Assistants for E-Commerce

Order help, customer messages, and store upkeep.

Find E-Commerce Support Talent

How It Works

person giving brown box

At a glance

At a glance

Job Type

Long-term, remote

Hours

Set to fit yours

We Find Them In

Latin America, Philippines, South Africa

Latin America, Philippines, South Africa

Who Decides

You do

person giving brown box

At a glance

Job Type

Long-term, remote

Hours

Set to fit yours

We Find Them In

Latin America, Philippines, South Africa

Who Decides

You do

Business owner and assistant celebrating a win

Tools they use

Shopify, WooCommerce, Amazon Seller Central, Gorgias, Klaviyo, ShipStation, Google Sheets, and QuickBooks.

E-Commerce

What you can hand off.
So you can focus on your best work.

  • E-commerce assistant

  • Customer support specialist

  • Shopify or Amazon assistant

  • Marketing assistant

  • Bookkeeper

Find E-Commerce Support Talent

How it works

How it works

In practice

How it works day to day.
Who fits and what to know.

Order help, customer messages, and store upkeep.

Order help, customer messages, and store upkeep.

person giving brown box

In practice

Built around how you already work.

01

A day in the life

  1. A customer asks for a return.

  2. Your helper checks the order and your rules.

  3. They send a label and update the order.

  4. They note why it was returned.

  5. When the item arrives, they issue the refund.

02

Roles that fit

  • E-commerce assistant

  • Customer support specialist

  • Shopify or Amazon assistant

  • Marketing assistant

  • Bookkeeper

03

Good to know

Write down your return and shipping rules before you start. Give each helper their own login, not your owner login. Plan onboarding well before your busy season.

Roles

Roles That Fit

a man wearing headphones sitting in front of a laptop computer
Customer Support Specialist

Solves customer problems and answers tough questions.

person using laptop computer holding card
E-Commerce Assistant

Manages your online store, orders, and listings.

person using MacBook Pro
Shopify Assistant

Runs the daily work in your Shopify store.

A large pile of brown cardboard boxes with blue tape
Amazon Assistant

Manages your Amazon listings, stock, and messages.

Guides

Read Before You Hire

Hiring Guides

4 Minute Read

Part-Time Vs Full-Time Virtual Assistant: Which Should You Hire?

A clear comparison of part-time and full-time remote assistants, with a simple rule for choosing the right schedule.

Roles And Responsibilities

4 Minute Read

How A Virtual Assistant Can Run Your Influencer Outreach

How to hand the research, outreach, and tracking of influencer partnerships to a remote assistant.

International Hiring

4 Minute Read

How To Hire A Remote Customer Service Representative In Latin America

A hiring guide for remote customer service reps in Latin America, covering skills, testing, cost, and onboarding.

FAQ

Common Questions

Short, simple answers.

Which E-Commerce Tasks Should I Delegate First?

Can An Assistant Manage Multiple Marketplaces?

Ready To Get Started?

Tell us what you need. We do the rest.

Hire A Virtual Assistant