Tools they use
Notion, Airtable, Google Sheets, Zapier or Make, Asana or ClickUp, Slack, and Loom.
Operations Assistant
An operations assistant keeps the daily work running. They fix small problems in how work gets done, so nothing depends on one person’s memory.
Day to day
What they handle.
And what to look for.
The work
A typical week, handled.
01
Everyday tasks
Run repeat jobs like onboarding and weekly reports
Work with vendors and software providers
Write step-by-step guides
Check tools, costs, and access
Follow up until tasks close
02
Skills to look for
Seeing where steps are missing
Clear written guides
Spreadsheet and automation skills
Steady follow-up
03
Experience to look for
Ask what process they wrote down or fixed and what changed after.
Hiring
How to hire the right one. Timing, interviews, and setup.
Use these notes to decide when to hire, what to ask in the interview, and how to set them up from day one.
When to hire one
Work depends on one person who just knows
Onboarding is messy
Managers spend time chasing updates
Questions to ask
Tell me about a process you wrote from scratch.
How would you find problems in a workflow you do not know?
What did you do when a vendor missed a deadline?
How do you keep a guide from going out of date?
How do you decide what to do first?
Hiring from abroad
This role needs context. Plan a real onboarding with screen-share videos, and give access to your tools before day one.
Who hires this role
How It Works
If You Want Us To Run The Search
Every role follows the same managed process. Or run it yourself with our guides.
Related Guides
Read Before You Hire
FAQ
Common Questions
Short, simple answers.
What Does An Operations Assistant Do That A VA Doesn’t?
Can An Operations Assistant Build Automations?
