Managed Service
Acquire BPO
Contact center and back office outsourcer with Philippine and Caribbean delivery.
Acquire BPO runs contact center and back office operations for larger clients, with delivery in the Philippines and the Dominican Republic. It is a fit for volume support work rather than a single assistant.
At A Glance
Headquarters
Australia
Regions Served
Philippines, Dominican Republic
Pricing Model
Quote-based, seat or outcome pricing
Best For
Larger companies that need contact center capacity
Specialties
Customer service, contact center, back office
Price Tier
Quote-Based
Engagement
Full-Time Dedicated
What Acquire BPO Does
Programs are scoped and priced per engagement rather than per assistant.
Consider it when you need a team handling calls and tickets at scale.
How Pricing Works
Acquire BPO uses a quote-based, seat or outcome pricing model. Managed services charge a monthly fee that covers the assistant’s pay, supervision, and replacements. Because the provider employs the assistant, payroll, compliance, supervision, and replacements are all handled for you, so one predictable monthly fee covers the whole relationship.
Who It Is Best For
Acquire BPO is a strong fit for larger companies that need contact center capacity. Its talent is based in Philippines, Dominican Republic, so check that the time zones line up with the hours you need covered.
Good Questions To Ask On Your First Call
Ask who your day-to-day contact is and how questions get handled.
Ask about working hours, holidays, and backup coverage.
Confirm data security practices, especially if the assistant will handle customer data.
Profiles on this site are written from public information and are not endorsements. Confirm current pricing and terms on the company’s website before you decide.
Roles They Commonly Fill
Similar Companies
Athena
Trained executive assistants from the Philippines, paired with delegation coaching.
Magic
Dedicated remote assistants from the Philippines with hourly billing and fast matching.
Prialto
Managed executive assistants with a US-based engagement manager overseeing the work.
Outsourced Doers
Trained, dedicated assistants from the Philippines with a managed support layer.
Not Sure Which Model Fits?
Read how the four kinds of virtual assistant companies differ, then decide how much of the work you want to keep.
Before You Commit
Questions To Ask Any Virtual Assistant Company
Use these on the first call. Clear answers are a good sign. Vague ones tell you something too.
Who employs the assistant, and who pays them?
The answer decides your legal exposure, your costs, and who handles problems.
What exactly did you check before introducing this person?
Ask for the English test, the skills assessment, and the reference calls, not a summary.
What happens if it is not working after two weeks?
Replacement terms, refund windows, and notice periods should be in writing.
Which hours will they work, and in what time zone?
Overlap with your day matters more than the region name on the website.
How do you handle data security and access?
Passwords, customer data, and payment details need a process, not a promise.
What is the total monthly cost, including fees?
Placement fees, platform fees, and payroll charges add up. Get one number.
Prefer A Managed Search?
We recruit in Latin America, the Philippines, and South Africa, vet every candidate, and send you a shortlist. You make the final call.