Flatworld Solutions

Managed Service

Flatworld Solutions

Long-established Indian outsourcer for back office processes and dedicated resources.

Flatworld Solutions provides outsourced back office services and dedicated resources from India and the Philippines. It covers a wide catalog, from data entry to bookkeeping to call center work.

At A Glance

Headquarters

India

Regions Served

India, Philippines

Pricing Model

Quote-based, project or dedicated resource

Best For

Companies outsourcing defined back office processes

Specialties

Data entry, bookkeeping, call center, transcription, research

Price Tier

Quote-Based

Engagement

Project-Based

What Flatworld Solutions Does

Work can be bought as a defined project or as a dedicated person.

A fit for process work with clear specifications.

How Pricing Works

Flatworld Solutions uses a quote-based, project or dedicated resource model. Managed services charge a monthly fee that covers the assistant’s pay, supervision, and replacements. Because the provider employs the assistant, payroll, compliance, supervision, and replacements are all handled for you, so one predictable monthly fee covers the whole relationship.

Who It Is Best For

Flatworld Solutions is a strong fit for companies outsourcing defined back office processes. Its talent is based in India, Philippines, so check that the time zones line up with the hours you need covered.

Good Questions To Ask On Your First Call

  • Ask who your day-to-day contact is and how questions get handled.

  • Ask about working hours, holidays, and backup coverage.

  • Confirm data security practices, especially if the assistant will handle customer data.

Profiles on this site are written from public information and are not endorsements. Confirm current pricing and terms on the company’s website before you decide.

Before You Commit

Questions To Ask Any Virtual Assistant Company

Use these on the first call. Clear answers are a good sign. Vague ones tell you something too.

Who employs the assistant, and who pays them?

The answer decides your legal exposure, your costs, and who handles problems.

What exactly did you check before introducing this person?

Ask for the English test, the skills assessment, and the reference calls, not a summary.

What happens if it is not working after two weeks?

Replacement terms, refund windows, and notice periods should be in writing.

Which hours will they work, and in what time zone?

Overlap with your day matters more than the region name on the website.

How do you handle data security and access?

Passwords, customer data, and payment details need a process, not a promise.

What is the total monthly cost, including fees?

Placement fees, platform fees, and payroll charges add up. Get one number.

Prefer A Managed Search?

We recruit in Latin America, the Philippines, and South Africa, vet every candidate, and send you a shortlist. You make the final call.