
Marketplace
FreeUp
Curated freelancer marketplace that pre-screens applicants before listing them.
FreeUp is a freelancer marketplace that screens applicants for skills, communication, and attitude before letting them join. Clients post a request, get matched with a freelancer within a day or so, and pay hourly rates plus FreeUp's fee. It is popular with e-commerce and agency owners.
At A Glance
Headquarters
United States
Regions Served
Global
Pricing Model
Hourly rates set by freelancers plus a platform fee
Best For
Businesses that want vetted freelancers without doing their own screening
Specialties
E-commerce support, marketing, bookkeeping, customer service, development
Price Tier
Mid-Range
Engagement
Hourly
What FreeUp Does
FreeUp sits between open marketplaces and agencies. You choose and manage the freelancer, and the pool is already pre-vetted for you.
Matching is fast and there are no long contracts, which suits project work and part-time roles.
How Pricing Works
FreeUp uses a hourly rates set by freelancers plus a platform fee model. Marketplaces let workers set their own rates and add a platform fee on top. You pay only for the hours or projects you use, and you keep full control over who you choose and how the work runs.
Who It Is Best For
FreeUp is a strong fit for businesses that want vetted freelancers without doing their own screening. Its talent is based in Global, so check that the time zones line up with the hours you need covered.
Good Questions To Ask On Your First Call
Start with a paid test task to find your best fit quickly.
Use the platform’s contracts and payment protection for peace of mind.
Read recent reviews and work samples to find the best match.
Profiles on this site are written from public information and are not endorsements. Confirm current pricing and terms on the company’s website before you decide.
Roles They Commonly Fill
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Not Sure Which Model Fits?
Read how the four kinds of virtual assistant companies differ, then decide how much of the work you want to keep.
Before You Commit
Questions To Ask Any Virtual Assistant Company
Use these on the first call. Clear answers are a good sign. Vague ones tell you something too.
Who employs the assistant, and who pays them?
The answer decides your legal exposure, your costs, and who handles problems.
What exactly did you check before introducing this person?
Ask for the English test, the skills assessment, and the reference calls, not a summary.
What happens if it is not working after two weeks?
Replacement terms, refund windows, and notice periods should be in writing.
Which hours will they work, and in what time zone?
Overlap with your day matters more than the region name on the website.
How do you handle data security and access?
Passwords, customer data, and payment details need a process, not a promise.
What is the total monthly cost, including fees?
Placement fees, platform fees, and payroll charges add up. Get one number.

Prefer A Managed Search?
We recruit in Latin America, the Philippines, and South Africa, vet every candidate, and send you a shortlist. You make the final call.