Managed Service
Valatam
Dedicated Venezuelan assistants with an account manager and flexible terms.
Valatam recruits professionals in Venezuela and neighboring countries and places them as dedicated assistants for US clients. Many candidates speak Spanish, English, and a third language.
At A Glance
Headquarters
United States, with talent in Venezuela and South America
Regions Served
Venezuela and South America
Pricing Model
Monthly fee for a dedicated assistant with an account manager
Best For
teams that want a dedicated assistant without a long contract
Specialties
Executive support, customer service, sales support, bilingual admin
Price Tier
Mid-Range
Engagement
Full-Time Dedicated
What Valatam Does
Valatam recruits professionals in Venezuela and neighboring countries and places them as dedicated assistants for US clients. Many candidates speak Spanish, English, and a third language.
Each client gets an account manager who tracks performance and handles replacements. Contracts are month to month, which keeps the risk low if your needs change.
How Pricing Works
Valatam lists its pricing as: monthly fee for a dedicated assistant with an account manager. Managed services charge a monthly fee that covers the assistant’s pay, supervision, and replacements. Because the provider employs the assistant, payroll, compliance, supervision, and replacements are all handled for you, so one predictable monthly fee covers the whole relationship.
Who It Is Best For
Valatam is a strong fit for teams that want a dedicated assistant without a long contract. Its talent is based in Venezuela and South America, so check that the time zones line up with the hours you need covered.
Good Questions To Ask On Your First Call
Ask who your day-to-day contact is and how questions get handled.
Ask about working hours, holidays, and backup coverage.
Confirm data security practices, especially if the assistant will handle customer data.
Profiles on this site are written from public information and are not endorsements. Confirm current pricing and terms on the company’s website before you decide.
Roles They Commonly Fill
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Not Sure Which Model Fits?
Read how the five kinds of virtual assistant companies differ, then decide how much of the work you want to keep.
Before You Commit
Questions To Ask Any Virtual Assistant Company
Use these on the first call. Clear answers are a good sign. Vague ones tell you something too.
Who employs the assistant, and who pays them?
The answer decides your legal exposure, your costs, and who handles problems.
What exactly did you check before introducing this person?
Ask for the English test, the skills assessment, and the reference calls, not a summary.
What happens if it is not working after two weeks?
Replacement terms, refund windows, and notice periods should be in writing.
Which hours will they work, and in what time zone?
Overlap with your day matters more than the region name on the website.
How do you handle data security and access?
Passwords, customer data, and payment details need a process, not a promise.
What is the total monthly cost, including fees?
Placement fees, platform fees, and payroll charges add up. Get one number.
Prefer A Managed Search?
We recruit in Latin America, the Philippines, and South Africa, vet every candidate, and send you a shortlist. You make the final call.