Staffing Agency
Virtual Elves
Australian-run agency placing Filipino assistants with local businesses since 2010.
Virtual Elves is an Australian agency that has placed Filipino virtual assistants with Australian businesses since 2010. It covers admin, customer service, and marketing support.
At A Glance
Headquarters
Australia, with staff in the Philippines
Regions Served
Philippines, serving Australian clients
Pricing Model
Monthly rate per dedicated assistant
Best For
Australian owners who want an established local agency
Specialties
Admin, customer service, marketing support, bookkeeping
Price Tier
Quote-Based
Engagement
Full-Time Dedicated
What Virtual Elves Does
Virtual Elves is an Australian agency that has placed Filipino virtual assistants with Australian businesses since 2010. It covers admin, customer service, and marketing support.
Assistants are dedicated, and the agency provides supervision and replacements.
How Pricing Works
Virtual Elves lists its pricing as: monthly rate per dedicated assistant. Staffing agencies recruit and vet candidates for you, then either charge a placement fee or bill a monthly rate that includes the assistant’s pay and the agency’s margin. Ask which model applies and what happens if the hire does not work out.
Who It Is Best For
Virtual Elves is a strong fit for Australian owners who want an established local agency. Its talent is based in Philippines, serving Australian clients, so check that the time zones line up with the hours you need covered.
Good Questions To Ask On Your First Call
Ask who your day-to-day contact is and how questions get handled.
Ask about working hours, holidays, and backup coverage.
Confirm data security practices, especially if the assistant will handle customer data.
Profiles on this site are written from public information and are not endorsements. Confirm current pricing and terms on the company’s website before you decide.
Roles They Commonly Fill
Similar Companies
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Somewhere
Recruiting agency for full-time remote staff in the Philippines and Latin America.
Pearl Talent
Recruiter for full-time remote talent, with an emphasis on candidate quality and retention.
Near
Recruiting agency focused on full-time professionals across Latin America.
Not Sure Which Model Fits?
Read how the four kinds of virtual assistant companies differ, then decide how much of the work you want to keep.
Before You Commit
Questions To Ask Any Virtual Assistant Company
Use these on the first call. Clear answers are a good sign. Vague ones tell you something too.
Who employs the assistant, and who pays them?
The answer decides your legal exposure, your costs, and who handles problems.
What exactly did you check before introducing this person?
Ask for the English test, the skills assessment, and the reference calls, not a summary.
What happens if it is not working after two weeks?
Replacement terms, refund windows, and notice periods should be in writing.
Which hours will they work, and in what time zone?
Overlap with your day matters more than the region name on the website.
How do you handle data security and access?
Passwords, customer data, and payment details need a process, not a promise.
What is the total monthly cost, including fees?
Placement fees, platform fees, and payroll charges add up. Get one number.
Prefer A Managed Search?
We recruit in Latin America, the Philippines, and South Africa, vet every candidate, and send you a shortlist. You make the final call.