Cl
Managed Service
Cloudstaff
Large outsourcing provider with staff working from its own offices and remotely.
Cloudstaff is a large outsourcing company with thousands of staff, primarily in the Philippines. It recruits, employs, and manages dedicated staff for clients, with options to work from Cloudstaff offices or from home. Pricing is per seat per month.
Hire A Virtual Assistant
At A Glance
Headquarters
Australia and the Philippines
Regions Served
Philippines, Colombia, India
Pricing Model
Monthly seat-based pricing
Best For
Companies building a team of several remote staff
Specialties
Customer support, back office, accounting, technical support
Price Tier
Quote-Based
Engagement
Full-Time Dedicated
What Cloudstaff Does
Cloudstaff is built for teams rather than a single assistant. It recruits to your spec, provides equipment and workspace, and handles HR.
Its scale suits companies that expect to grow a remote department over time.
How Pricing Works
Cloudstaff uses a monthly seat-based pricing model. Managed services charge a monthly fee that covers the assistant's pay, supervision, and replacements. Because the provider employs the assistant, you avoid payroll and compliance work, but the monthly fee will be higher than paying someone directly.
Who It Is Best For
Cloudstaff is a strong fit for companies building a team of several remote staff. Its talent is based in Philippines, Colombia, India, so check that the time zones line up with the hours you need covered.
Things To Check Before You Sign
Clarify who your day-to-day contact is and how issues get escalated.
Ask about working hours, holidays, and backup coverage.
Confirm data security practices, especially if the assistant will handle customer data.
Profiles on this site are written from public information and are not endorsements. Confirm current pricing and terms on the company's website before you decide.
Roles They Commonly Fill
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Not Sure Which Model Fits?
Read how the five kinds of virtual assistant companies differ, then decide how much of the work you want to keep.
Before You Commit
Questions To Ask Any Virtual Assistant Company
Use these on the first call. Clear answers are a good sign. Vague ones tell you something too.
Who employs the assistant, and who pays them?
The answer decides your legal exposure, your costs, and who handles problems.
What exactly did you check before introducing this person?
Ask for the English test, the skills assessment, and the reference calls, not a summary.
What happens if it is not working after two weeks?
Replacement terms, refund windows, and notice periods should be in writing.
Which hours will they work, and in what time zone?
Overlap with your day matters more than the region name on the website.
How do you handle data security and access?
Passwords, customer data, and payment details need a process, not a promise.
What is the total monthly cost, including fees?
Placement fees, platform fees, and payroll charges add up. Get one number.
Prefer A Managed Search?
We recruit in Latin America, the Philippines, and South Africa, vet every candidate, and send you a shortlist. You make the final call.