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Managed Service

Emapta

Outsourcing firm that builds dedicated teams across the Philippines and other hubs.

Emapta is a Philippines-headquartered outsourcing company that builds dedicated teams for clients in several countries. It recruits to the client's specification and employs the staff, providing offices, HR, and compliance. It is most relevant when you need several roles rather than one assistant.

Hire A Virtual Assistant

At A Glance

Headquarters

Philippines

Regions Served

Philippines, Colombia, Malaysia, Vietnam

Pricing Model

Monthly seat-based pricing

Best For

Mid-sized companies building dedicated offshore teams

Specialties

Finance and accounting, customer experience, back office, IT support

Price Tier

Quote-Based

Engagement

Full-Time Dedicated

What Emapta Does

Emapta recruits and employs staff who work exclusively for you, in its offices or remotely.

Multi-country delivery lets clients mix locations for time-zone coverage.

How Pricing Works

Emapta uses a monthly seat-based pricing model. Managed services charge a monthly fee that covers the assistant's pay, supervision, and replacements. Because the provider employs the assistant, you avoid payroll and compliance work, but the monthly fee will be higher than paying someone directly.

Who It Is Best For

Emapta is a strong fit for mid-sized companies building dedicated offshore teams. Its talent is based in Philippines, Colombia, Malaysia, Vietnam, so check that the time zones line up with the hours you need covered.

Things To Check Before You Sign

  • Clarify who your day-to-day contact is and how issues get escalated.

  • Ask about working hours, holidays, and backup coverage.

  • Confirm data security practices, especially if the assistant will handle customer data.

Profiles on this site are written from public information and are not endorsements. Confirm current pricing and terms on the company's website before you decide.

Before You Commit

Questions To Ask Any Virtual Assistant Company

Use these on the first call. Clear answers are a good sign. Vague ones tell you something too.

Who employs the assistant, and who pays them?

The answer decides your legal exposure, your costs, and who handles problems.

What exactly did you check before introducing this person?

Ask for the English test, the skills assessment, and the reference calls, not a summary.

What happens if it is not working after two weeks?

Replacement terms, refund windows, and notice periods should be in writing.

Which hours will they work, and in what time zone?

Overlap with your day matters more than the region name on the website.

How do you handle data security and access?

Passwords, customer data, and payment details need a process, not a promise.

What is the total monthly cost, including fees?

Placement fees, platform fees, and payroll charges add up. Get one number.

Prefer A Managed Search?

We recruit in Latin America, the Philippines, and South Africa, vet every candidate, and send you a shortlist. You make the final call.