Managed Service
VA Connect
Established South African agency for executive, sales, and marketing assistants.
VA Connect has placed South African virtual assistants with clients around the world since 2008. It covers general admin, sales support, marketing, and executive assistance.
At A Glance
Headquarters
Sandton, South Africa
Regions Served
South Africa
Pricing Model
Monthly fee per dedicated assistant
Best For
UK and European businesses that want a same-time-zone assistant
Specialties
Executive assistants, sales support, marketing, general admin
Price Tier
Quote-Based
Engagement
Full-Time Dedicated
What VA Connect Does
VA Connect has placed South African virtual assistants with clients around the world since 2008. It covers general admin, sales support, marketing, and executive assistance.
Assistants are dedicated and managed by the agency, and the time zone lines up well with the United Kingdom and Europe.
How Pricing Works
VA Connect lists its pricing as: monthly fee per dedicated assistant. Managed services charge a monthly fee that covers the assistant’s pay, supervision, and replacements. Because the provider employs the assistant, payroll, compliance, supervision, and replacements are all handled for you, so one predictable monthly fee covers the whole relationship.
Who It Is Best For
VA Connect is a strong fit for UK and European businesses that want a same-time-zone assistant. Its talent is based in South Africa, so check that the time zones line up with the hours you need covered.
Good Questions To Ask On Your First Call
Ask who your day-to-day contact is and how questions get handled.
Ask about working hours, holidays, and backup coverage.
Confirm data security practices, especially if the assistant will handle customer data.
Profiles on this site are written from public information and are not endorsements. Confirm current pricing and terms on the company’s website before you decide.
Roles They Commonly Fill
Similar Companies
Athena
Trained executive assistants from the Philippines, paired with delegation coaching.
Magic
Dedicated remote assistants from the Philippines with hourly billing and fast matching.
Prialto
Managed executive assistants with a US-based engagement manager overseeing the work.
Outsourced Doers
Trained, dedicated assistants from the Philippines with a managed support layer.
Not Sure Which Model Fits?
Read how the five kinds of virtual assistant companies differ, then decide how much of the work you want to keep.
Before You Commit
Questions To Ask Any Virtual Assistant Company
Use these on the first call. Clear answers are a good sign. Vague ones tell you something too.
Who employs the assistant, and who pays them?
The answer decides your legal exposure, your costs, and who handles problems.
What exactly did you check before introducing this person?
Ask for the English test, the skills assessment, and the reference calls, not a summary.
What happens if it is not working after two weeks?
Replacement terms, refund windows, and notice periods should be in writing.
Which hours will they work, and in what time zone?
Overlap with your day matters more than the region name on the website.
How do you handle data security and access?
Passwords, customer data, and payment details need a process, not a promise.
What is the total monthly cost, including fees?
Placement fees, platform fees, and payroll charges add up. Get one number.
Prefer A Managed Search?
We recruit in Latin America, the Philippines, and South Africa, vet every candidate, and send you a shortlist. You make the final call.